Terms of service

Terms of Service – Razi

Welcome to Razi! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By placing an order with us, you agree to comply with these Terms.

1. General Terms

  • Cash on Delivery (COD): All orders are processed on a COD basis. Payment must be made in full upon delivery.
  • Product Availability: We strive to keep our stock updated, but availability may change without notice. If a product is out of stock, we will inform you as soon as possible.
  • Pricing: Prices are listed in [currency] and may change at any time without prior notice.
  • Eligibility: You must be at least 18 years old to make a purchase.

2. Orders & Cancellations

  • Placing an Order: When you place an order, you agree to provide accurate and complete information.
  • Order Confirmation: You will receive an order confirmation via SMS, email, or WhatsApp after placing an order.
  • Cancellations: Orders can only be canceled before they are shipped. Once dispatched, the order cannot be canceled.

3. Returns & Refunds

  • Eligibility for Returns: We accept returns only if the package has not been opened or used.
  • Return Window: Returns must be requested within [number] days of delivery.
  • Refunds: Once the return is received and inspected, we will process a refund in the form of store credit or a replacement product.
  • Return Process: To request a return, contact us at +92 334 6787448 with your order details.

4. Shipping & Delivery

  • Delivery Time: Estimated delivery time will be communicated at the time of order placement.
  • Delivery Charges: Shipping fees may apply and will be communicated during checkout.
  • Failed Deliveries: If a customer is unavailable to receive the package after multiple attempts, the order may be canceled.

5. Use of Website

  • Prohibited Activities: You agree not to use our website for fraudulent, unlawful, or harmful purposes.
  • Intellectual Property: All content, including logos, images, and text, is the property of Razi and cannot be used without permission.
  • Website Modifications: We reserve the right to modify or discontinue any part of the website without prior notice.

6. Limitation of Liability

  • Razi is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee that our services will always be available, uninterrupted, or error-free.

7. Governing Law

These Terms shall be governed by the laws of [Country/Region]. Any disputes shall be resolved in the courts of [Jurisdiction].

8. Contact Information

For any questions or concerns regarding these Terms, please contact us at [Email/WhatsApp].

By using our services, you agree to these Terms of Service.